1. This Web Portal can be used by Indian citizens to file RTI application online and also to make payment for RTI application online.
  2. An applicant who desires to obtain any information under the RTI Act can make a request through this Web Portal to the Departments of Government of Kerala.
  3. After signing up, on clicking at "New RTI", the applicant has to fill the required details on the page that will appear.The fields marked * are mandatory while the others are optional.
  4. The text of the application may be written at the prescribed column.
  5. At present, the text of an application that can be uploaded at the prescribed column is confined to 3000 characters only.Only alphabets A-Z a-z number 0-9 and special characters , . - _ ( ) / @ : & ? \ % are allowed in Text for RTI Request application.
  6. In case an application contains more than 3000 characters, it can be uploaded as an attachment, by using ""Scan and Upload"" option. Do not upload Aadhar Card or PAN Card or any other personal Identification (Except BPL Card). PDF file name should not have any blank spaces.
  7. After filling the first page, the applicant has to go through the Payment part to make payment of the prescribed fee.
  8. The applicant can pay the prescribed RTI fee through eTreasury payment gateway and its associated banks.
  9. Fee for making an application is as prescribed in the RTI Rules, 2012.
  10. After making payment, an application can be submitted.
  11. Please do not make additional attempt to make payment again.
  12. On submission of an application, a unique registration number would be issued, which may be referred by the applicant for any references in future.
  13. The application filed through this Web Portal would reach electronically to the "Nodal Officer" of concerned Department, who would transmit the RTI application electronically to the concerned CPIO.
  14. The registration number of original application has to be used for reference.
  15. Status of the RTI application filed online can be seen by the applicant by clicking at "Application Status".
  16. All the requirements for filing an RTI application as well as other provisions regarding time limit, exemptions etc., as provided in the RTI Act, 2005 will continue to apply.